Privacy policy
PRIVACY POLICY
Effective Date: [13/09/2026]
Last Updated: [13/09/2026]
Wadhumal (“Wadhumal”, “we”, “us”, or “our”) operates the website https://wadumal.in/ (“Website”) and provides products and related services through the Website.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our Website, create an account, place an order, contact us, or otherwise use our services.
By using wadumal.in, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following information depending on how you use our Website.
A. Information You Provide to Us
When you create an account, place an order, contact us, submit a form, write a review, or otherwise interact with us, we may collect:
• Full name
• Mobile number
• Email address
• Billing address
• Shipping/delivery address
• PIN code, city, state and country
• Order and purchase details
• Product preferences and related information
• Account information
• Information provided when contacting customer support
• Reviews, comments, photographs or other content that you voluntarily submit
• Any other information you voluntarily provide to us
Please do not provide unnecessary sensitive personal information through forms, reviews, comments, or other public areas of the Website.
2. PAYMENT INFORMATION
Payments may be processed through third-party payment gateways or financial service providers.
We generally do not directly store complete debit card, credit card, banking passwords, UPI PINs, or other sensitive payment credentials on our servers.
Payment information may be collected and processed directly by the applicable payment service provider according to its own privacy policy and security practices.
3. INFORMATION COLLECTED AUTOMATICALLY
When you access or use our Website, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• Website interaction information
• Approximate location derived from technical information, where applicable
• Cookies and similar technologies
4. HOW WE USE YOUR INFORMATION
We may use your information for purposes including:
• Creating and managing your account
• Processing and fulfilling orders
• Processing payments
• Arranging shipping and delivery
• Providing order and shipment updates
• Providing customer support
• Responding to enquiries and requests
• Managing returns, refunds and exchanges
• Processing product reviews
• Improving our Website, products and services
• Personalising your shopping experience
• Maintaining Website security
• Detecting and preventing fraud, abuse or unauthorised activity
• Sending service-related communications
• Sending promotional communications where permitted by applicable law
• Conducting analytics and understanding Website usage
• Complying with applicable laws and legal requirements
• Protecting our legal rights and interests
We will use personal information only for legitimate and applicable purposes and in accordance with applicable law.
5. ORDERS AND DELIVERY INFORMATION
When you place an order, certain information is required to process and deliver your purchase.
This may include your:
• Name
• Mobile number
• Email address
• Billing address
• Shipping address
• Order details
• Payment status
• Delivery-related information
We may share the necessary information with courier, logistics and delivery partners so that your order can be delivered and tracked.
We only intend to share information reasonably necessary for the relevant service.
6. SHARING OF INFORMATION
We may share your information with trusted third parties when necessary to operate our Website and provide services to you.
These may include:
• Payment gateway providers
• Banks and financial service providers
• Courier and logistics companies
• Hosting and server providers
• Website and technology service providers
• Customer support providers
• Analytics and performance service providers
• Security and fraud-prevention service providers
• Professional advisers, where necessary
• Government authorities or law-enforcement agencies where required by law
We do not sell or rent your personal information as a standalone customer database to third parties.
Third-party service providers may process your information according to their own applicable privacy policies.
7. COOKIES
Wadhumal may use cookies and similar technologies to improve the Website and provide a better shopping experience.
Cookies may be used to:
• Keep you signed in
• Remember shopping cart information
• Maintain shopping sessions
• Understand Website usage
• Improve Website performance
• Remember preferences
• Provide relevant functionality
• Help prevent fraud and security issues
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality, including shopping cart or account features.
8. MARKETING AND PROMOTIONAL COMMUNICATIONS
Where permitted by applicable law, we may send you information about:
• New products
• Offers and promotions
• Discounts
• Product updates
• Services
• Other Wadhumal communications
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Even if you opt out of promotional communications, we may still send important service-related communications such as order confirmations, payment information, delivery updates, security notices, and account-related messages.
9. PRODUCT REVIEWS AND USER-SUBMITTED CONTENT
If you voluntarily submit a product review, photograph, comment, rating, or other content, some of that information may be displayed publicly on the Website.
Please avoid including personal information that you do not want to make publicly available.
Wadhumal may moderate, remove, or decline to publish content that violates applicable laws or our Website policies.
10. DATA SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
• Completing transactions
• Providing services
• Maintaining business and accounting records
• Resolving disputes
• Preventing fraud
• Complying with legal and regulatory obligations
• Protecting our legitimate interests
When information is no longer reasonably required, it may be deleted, anonymised, or securely disposed of, subject to applicable legal requirements.
12. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights relating to your personal information, including rights to:
• Request information about the personal data we process about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Request information regarding how your personal data is processed
• Raise a privacy-related complaint or grievance
To exercise applicable rights or raise a privacy concern, please contact us using the details provided below.
Certain requests may be subject to applicable legal requirements, verification, exceptions, or limitations.
13. THIRD-PARTY WEBSITES AND SERVICES
Our Website may contain links to third-party websites, payment services, social media platforms, courier services, or other external services.
Wadhumal is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing your personal information.
14. CHILDREN’S PRIVACY
Our Website is intended for general users and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take appropriate action.
15. FRAUD AND SECURITY
We may collect and use relevant information to:
• Detect suspicious activity
• Prevent fraudulent transactions
• Protect customer accounts
• Protect our Website and systems
• Investigate security incidents
• Prevent misuse of our services
We may share relevant information with payment providers, security providers, authorities, or other appropriate parties where reasonably necessary.
16. LEGAL AND REGULATORY DISCLOSURE
We may disclose personal information where reasonably necessary to:
• Comply with applicable laws, regulations, court orders, or legal processes
• Respond to lawful requests from government authorities
• Protect the rights, property, or safety of Wadhumal, our customers, or others
• Investigate fraud, security incidents, or unlawful activity
• Enforce our terms, policies, or agreements
17. BUSINESS TRANSFERS
If Wadhumal undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.
The updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
19. APPLICABLE LAWS
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India, including applicable data protection and consumer protection requirements.
Wadhumal will take reasonable steps to maintain privacy practices consistent with applicable legal requirements.
20. CONTACT US
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Wadhumal
Website:
https://wadumal.in/
Phone:
+91 8591362919
Email:
contact@wadhumal.in
Business Hours:
Monday to Saturday, 9:00 AM to 6:00 PM
Office Address:
81/J Lehri House,
Mohammedali Road,
Mumbai 400 003,
Maharashtra, India
We aim to respond to email enquiries within 24 hours.
21. CONSENT
By using wadumal.in, creating an account, placing an order, submitting information, or otherwise interacting with our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described here, subject to applicable law.